Dynamics 365 Field Service Functional Consultant Associate
About Course
AMJ – Unnati //
Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Become a Microsoft Certified Dynamics 365 Field Service Functional Consultant Associate. Start Today!
Level - Advanced
Master New Skills and Transform the Future
Master Cloud-Native Data Management with Azure Cosmos DB
Duration – X hrs / X Days 
Grade 6 & Up 
Cost – Rs. X 
4.2 Courses Offered //
Embark on a journey to redefine field service excellence with Microsoft Dynamics 365. Unleash your potential and become a master in configuring seamless solutions that transform challenges into opportunities.
Enroll today and kickstart your upskilling journey!
Course Highlights:
X hours of engaging video content
Comprehensive course notes and material
Access on mobile and PC
Certificate of Completion
Who Should Take This Course?
- Ideal for functional consultants with 1-3 years of experience in Dynamics 365, passionate about optimizing field service processes.
What You’ll Master:
- Configuration of field service applications for optimal performance.
- Efficient management of work orders and scheduling/dispatching processes.
- Proficiency in utilizing the Dynamics 365 Field Service mobile app.
- Expertise in inventory and purchasing management.
- Implementation and management of Connected Field Service and customer assets.
- Harnessing the power of Microsoft Power Platform for enhanced functionalities.
- Delivering exceptional customer experiences through comprehensive field service solutions.
Course Outcomes:
Upon completion, you will:
- Possess advanced skills in configuring field service applications.
- Demonstrate adeptness in managing work orders and scheduling.
- Effectively utilize the Dynamics 365 Field Service mobile app.
- Showcase proficiency in inventory management and purchasing.
- Implement and manage Connected Field Service and customer assets seamlessly.
- Leverage Microsoft Power Platform to enhance field service capabilities.
- Elevate customer experiences through optimized field service solutions.
Course Description:
This course is tailored for functional consultants seeking expertise in Dynamics 365 Field Service solutions. From configuring applications and managing work orders to implementing Connected Field Service and leveraging Microsoft Power Platform, you’ll gain hands-on experience to optimize the entire field service life cycle. Whether you’re enhancing inventory processes, scheduling dispatches, or delivering superior customer experiences, this certification equips you with the skills to excel in Dynamics 365 Field Service implementations.
Complete Course Content:
Configure Field Service Applications
- Application optimization techniques.
- Configuring settings for optimal performance.
- Customizing field service applications based on organizational needs.
Manage Work Orders
- Efficient work order creation and management.
- Work order status tracking.
- Implementing updates and modifications.
Schedule and Dispatch Work Orders
- Streamlined scheduling processes for enhanced efficiency.
- Dynamic dispatching strategies.
- Handling real-time adjustments and reassignments.
Manage Dynamics 365 Field Service Mobile App
- Proficient use of the mobile app for on-the-go functionality.
- Navigating key features and tools.
- Troubleshooting common mobile app issues.
Manage Inventory and Purchasing
- Inventory management best practices.
- Implementing efficient purchasing processes.
- Optimizing stock levels for field service operations.
Manage Connected Field Service and Customer Assets
- Implementation of Connected Field Service.
- Managing and monitoring customer assets.
- Integration strategies with existing systems.
Implement Microsoft Power Platform
- Leveraging Power Platform for enhanced field service functionalities.
- Integrating Power Platform tools into field service operations.
- Custom app creation for specific business needs.
Connected Customer Service
- Overview of Connected Customer Service
- Integrating Customer Service with Other Dynamics 365 Apps
- Ensuring Seamless Customer Experiences
Empower your career in field service – Enroll now and become a certified Dynamics 365 Field Service Functional Consultant Associate!
Contact us //
Hone Practical Skills to Secure Your Dream Job Enroll Today
Elevate your career prospects with essential practical skills and industry exposure – we've got you covered
Student Ratings & Reviews
No Review Yet