Dynamics 365 Fundamentals (CRM)
About Course
AMJ – Unnati //
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Unlock the Power of Customer Engagement with Dynamics 365 Mastery!
Level - Beginner
Elevate Your Expertise in Dynamics 365 Today!
Duration – X hrs / X Days 
Cost – Rs. X 
4.2 Courses Offered //
Whether you’re a business stakeholder, budding consultant, or tech enthusiast, this course is your gateway to Dynamics 365 mastery. Elevate your skills, validate your expertise, and open doors to a world of possibilities in the dynamic realm of customer engagement. Join us and redefine your understanding of Dynamics 365.
Enroll today and kickstart your upskilling journey!
Course Highlights:
X hours of engaging video content
Comprehensive course notes and material
Access on mobile and PC
Certificate of Completion
Who Should Take This Course?
- Business stakeholders, aspiring functional consultants, and students seeking a comprehensive understanding of customer engagement apps in Microsoft Dynamics 365.
- Individuals with basic knowledge of business functions like marketing, sales, and services.
- Tech-savvy professionals aiming to validate their Dynamics 365 skills and enhance their understanding of business operations and customer engagement.
What You’ll Master:
- Core Capabilities: Gain in-depth insights into the core capabilities across Dynamics 365 customer engagement apps, including marketing functionalities and the automation of sales, service, and support lifecycles.
- Business Operations Mastery: Acquire a broad knowledge of business operations and enhance your skills in customer engagement strategies.
- Dynamics 365 Proficiency: Validate your Dynamics 365 skills, demonstrating your capability to contribute effectively to customer engagement solutions.
Course Outcomes:
By the end of this certification course, you will be able to
- Understand and leverage the marketing capabilities within Dynamics 365.
- Automate sales, service, and support lifecycles for enhanced business efficiency.
- Showcase your expertise in customer engagement, opening doors for career advancement.
- Validate your Dynamics 365 skills with a globally recognized certification badge.
Course Description:
Embark on a dynamic learning journey with our Microsoft Certified Dynamics 365 Fundamentals (CRM) course. Whether you’re a business stakeholder, an aspiring consultant, or a student, this certification validates your comprehensive knowledge of customer engagement apps in Dynamics 365. From mastering marketing capabilities to automating essential lifecycles, this course is designed to elevate your proficiency and showcase your expertise in the world of Dynamics 365.
Complete Course Content:
Dynamics 365 Overview
- Explore the key features and functionalities of Dynamics 365.
- Understand the role of customer engagement in business operations.
Marketing Capabilities
- Dive into the marketing functionalities within Dynamics 365.
- Learn effective strategies for customer engagement through marketing.
Sales Automation
- Master the automation of sales lifecycles using Dynamics 365.
- Explore techniques for efficient sales processes.
Service and Support Automation
- Understand the automation of service and support lifecycles.
- Enhance customer engagement through effective service management.
Dynamics 365 Skills Validation
- Prepare for the Dynamics 365 Fundamentals (CRM) certification exam.
- Validate your skills through practical assessments.
Business Operations and Customer Engagement
- Broaden your knowledge of business operations and their impact on customer engagement.
- Apply strategic insights to enhance customer satisfaction.
Career Advancement and Next Steps
- Explore opportunities for career growth with Dynamics 365 certification.
- Identify advanced role-based certifications and further fundamentals certifications for continuous professional development.
Secure Your Future in Dynamics 365 – Enroll Today for a Rewarding and Fulfilling Career!
Contact us //
Hone Practical Skills to Secure Your Dream Job Enroll Today
Elevate your career prospects with essential practical skills and industry exposure – we've got you covered
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