Collaboration Communications Systems Engineer Associate
About Course
AMJ – Unnati //
Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Become a Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. Start Today!
Level - Advanced
Master New Skills and Transform the Future
Master New Skills and Transform the Future
Duration – X hrs / X Days 
Grade 6 & Up 
Cost – Rs. X 
4.2 Courses Offered //
Embark on a transformative journey in workplace communication with Unnati’s Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate course. This program is your key to mastering the intricate world of Microsoft Teams Phones, Meetings, and collaboration devices. From planning and deploying to configuring, maintaining, and troubleshooting, become the expert that organizations rely on.
Enroll today and kickstart your upskilling journey!
Course Highlights:
X hours of engaging video content
Comprehensive course notes and material
Access on mobile and PC
Certificate of Completion
Who Should Take This Course?
- IT professionals responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, Meetings, and collaboration devices.
- Collaboration communications systems engineers with a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management.
- Individuals proficient in managing and monitoring Teams Phone, meetings, and certified devices using Microsoft Teams admin center, PowerShell, Microsoft Teams Rooms Pro Management portal, and Microsoft Call Quality Dashboard.
What You’ll Master:
- Collaboration Communications Systems Engineering:
- Planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone.
- Mastery in overseeing Meetings and managing personal and shared space devices, including Teams Rooms and Microsoft Surface Hub.
- Technical Proficiency:
- Fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies.
- Expertise in identity and access management.
- Teams Management Proficiency:
- Proficiency in managing and monitoring Teams Phone, meetings, and certified devices.
- Utilizing tools such as Microsoft Teams admin center, PowerShell, Microsoft Teams Rooms Pro Management portal, and Microsoft Call Quality Dashboard.
- Teams Phone Configuration:
- Deployment and configuration of Teams Phone with Public Switched Telephone Network (PSTN) connectivity.
- Utilizing Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
- Collaborative Work:
- Collaborating with Teams administrators, Microsoft identity and access administrators, and Microsoft 365 administrators.
- Working with stakeholders, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.
Course Outcomes:
- Expertise in planning and designing collaboration communications systems.
- Mastery in configuring and managing Teams meetings and events.
- Proficiency in configuring and managing Teams Phone.
- Competence in configuring and managing Teams Rooms and devices.
Course Description:
Unleash the potential of workplace communication with Unnati’s Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate course. Tailored for IT professionals responsible for the intricacies of Microsoft Teams Phone, Meetings, and collaboration devices, this program equips you with the skills to plan, deploy, configure, maintain, and troubleshoot. Develop a fundamental understanding of networking, telecommunications, audio/visual technologies, and identity and access management. Master the tools of the trade, including Microsoft Teams admin center, PowerShell, and Microsoft Call Quality Dashboard. From configuring Teams Phone with PSTN connectivity to collaborating with diverse stakeholders, this course propels you into the future of collaborative communication.
Certification Details:
- Candidates should have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management.
- Proficiency in managing and monitoring Teams Phone, meetings, and certified devices using specified tools.
Skills Measured:
- Plan and design collaboration communications systems.
- Configure and manage Teams meetings and events.
- Configure and manage Teams Phone.
- Configure and manage Teams Rooms and devices.
Complete Course Content:
Collaboration Communications Systems Engineering:
- Planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone.
- Mastery in overseeing Meetings and managing personal and shared space devices, including Teams Rooms and Microsoft Surface Hub.
Technical Proficiency:
- Fundamental understanding of networking, telecommunications, audio/visual, and meeting room technologies.
- Expertise in identity and access management.
Teams Management Proficiency:
- Proficiency in managing and monitoring Teams Phone, meetings, and certified devices.
- Utilizing tools such as Microsoft Teams admin center, PowerShell, Microsoft Teams Rooms Pro Management portal, and Microsoft Call Quality Dashboard.
Teams Phone Configuration:
- Deployment and configuration of Teams Phone with PSTN connectivity.
- Utilizing Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
Collaborative Work:
- Collaborating with Teams administrators, Microsoft identity and access administrators, and Microsoft 365 administrators.
- Working with stakeholders, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.
Ready to redefine workplace communication? Enroll now and shape the future with Unnati!
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